Leadership In The Management Process Of Healthcare †Free Samples

Question: Discuss about the Leadership In The Management Process Of Healthcare. Answer: Introduction leadership in management The purpose of this assignment is to enrich the reader with a brief overview of leadership in the management process of healthcare. The healthcare industry is very crucial industry under which one step can change all the activities of the business process both positively and negatively. So, it is important for the business process to initiate trust and transparency in the business as to receive effective results in the management of the business. Talking about leadership in health care it shall be noted that this process helps in the initiation of effective and quick actions in the organization. And the implementation of habit of trust and transparency in the management of healthcare helps the organization in the easy flow of work in the workplace and it also helps in decision making process in the organization. The employees get motivated with the process of initiation of such activities in the business (Daire, Gilson, Cleary, 2014). Health care management is delicate sector under which small blunder can adversely affect the organization along with the people connected with it. So in order to maintain the positive external environment, the leaders need to manage proper leadership program and initiate workplace management activities in their business operations (Grohar-Murray, DiCroce, Langan, 2016). Further, the task includes a detailed description of the importance of trust and transparency in health care management and leadership role of the managers in the organization. it also explains the barriers caused by the organization in case of non-compliance of such activities. Further details about the task are discussed below. Importance of trust and transparency in health care Information is the most powerful aspect with the help of which organizations drive the customers to trust on their activities. Without transparency, patients will also not be able to trust on the activities of the health care organization. As the patient will review the online survey response of the existing patients of the organization then will get to know about the true image of the company in the market according to which they will create their perception and act accordingly. Further, no business can sustain the global market by lying to the customers thus transparency and trust is most important for any business. Talking about such activities ineffective leadership management system, it shall be noted that the leader shall always aim to correctly guide its employee and the customers by stating all the material facts to them (West, et. al., 2014). This process of leader will initiate transparency in the organization and transparency is the most factors which boost up the trust of employees on the working of the organization. In an organization where there is effective workplace management and the employees trust on the activities of their leader and follow. In that organization, the customers are automatically insisted to attain their services. Thus, it shall be noted that effective leadership intensifies the sales of services in the organization (Dean, 2014). Talking about the impact of transparency activity ineffective leadership management, it shall be noted that this process develops accountability of employees in the health care system. Emerging incidence about the lack of transparency in leadership management of health care indicates that transparency can lead to accountability which can affect the whole process of the management. Accountability is an aspect which increases the level of responsibility of employees and makes them liable towards the work which they perform. No employee would intentionally perform any wrong act because they that they wou ld be held liable for performing such activities, due to which mistakes in the organization reduced and flow of work was initiated (Menachemi, Hogan, DelliFraine, 2015). Another aspect which gives good results with the effect of transparency and trust in organization is that this process provides productivity in the organization. As trust of employees on the activities of the organization initiates the business operations in a better way due to which subsequently the productivity in the organization is increased. The availability of all such organizations data to the customers of the organization provides the choice to prefer other competitors in the market, due to which the organizations urge to work better according to the requirements of the customers present in the market. Also it shall be noted that along with details about ones own company, information about other competitors is also present in the market due to which the company receives a chance to gain the competitive edge in the target market by knowing the inefficiencies of the competitors and working on them in order to achieve success (Barr, Dowding, 2015). Further, in the process of effective leadership management, a manager can only initiate activities in the health care when the employees fully trust the instincts of the management. Suppose if the business process wants to initiate a new change in the organization and the leader is determined for such change to so that customers receive greater benefit out of the services of our company. But if the employees do not obey the guidelines of the manager then there is a possibility that the plan might not work according to the expectation of the leader, due to which dissatisfaction might occur which would result in creation negative business environment. Thus, that is why trust and transparency are important in the management of the organization as it provides productivity, accountability and many other benefits to the healthcare organization. Lastly, quality of the outcomes is also improved which the introduction of this process in the business process (Ledlow, Stephens, 2017). Role of leadership in management Furthermore talking about the importance in the process of leadership in health care management, it shall be noted that there are many aspects of leadership which helps the healthcare organization in recognizing themselves in the global market. In addition to the above-mentioned statements it shall also be noted that trust and transparency activities in a business process highly affect the leadership in the healthcare, as these activities govern in the leadership prices of the mangers. An effective management requires good leadership services of the managers and good leadership requires trust of employees on the activities of the leader. All such activities collide to provide qualitative results for the health care organization (Gifford, et. al., 2014). Healthcare is field which called be called as a profit earning field, but the services which such organizations provide cannot be compared with money. Thus, this industry is crucial this fact shall be understood by all people working under it. So, in order to maximize the benefits of customers and help those to recover with their health, the managers first need to gain their trust with the rightful business activities. Then they need to be transparent and provide them all the fact related to their business then only they can provide benefits to the customers through their services. Apart from that, all such activities can only be initiated by the organization in the managers are capable enough to lead the whole organization. Leadership is an important part in the effective management of healthcare business (DiMaria-Ghalili, et. al., 2014). As there is huge pressure on the hospitals so, the organizations need a leader who can keep the employees motivated on the activities of the organ ization. Thus, it shall be noted that effective leadership is the need of the era and trust and transparency is the need of effective leadership. The employees also need to be transparent with the manager and the manager also needs to be transparent with the employees and the customers. Transparency brings trust on the activities of the leader and the management, which gives positive outcomes to organization and its customers as well (Jeffreys, 2015). Furthermore talking about the role of leadership in the health care management in hospitals, it shall be taken into consideration that patients will take their medications from the hospital on which they fully trust. So, this trust is gained by the leaders of the organization as they make the patients trust that will help them and co-operate with their condition as well. Patients safety is an important aspect and the organization which will take the authority and responsibility of patients and their problem will gain goodwill in the market. in many organizations, the activities have been noticed under which the managerial team of the hospital keeps the disease secret from the patient and involve them in unnecessary payments for their cruel means (Ward, et. al., 2015). They do not understand the sentiments of the patients which are linked with the doctors and the hospital, the patients trust that the doctors will cure them and make them healthier but irrespective of the fact that the people whom they trust are people who are degrading their growth. That's why trust and transparency are the two factors which help the patients to analyze the activities of the hospitals and it helps the leaders to analyze the growth of the management. Discipline in nursing is an important aspect which promotes integrity in their activities thus, the nurses and the doctors shall take the responsibility to act in favor of public on a whole and initiate transparency in their business operations as well (Strmgren, et. al., 2016). Leadership Barriers: personal, organizational, system Trust and transparency are the two aspects of an organization which are not adopted by all people in the management. And in the process of health care management, accountable care is the care under which the all the material information is shared between the payer and provider. Thus, there are some barriers in the adoption process of transparency in the organization. The personal barrier refers to the barriers which are related to the personal behavior or attitude of an employee in the organization. The personal issues include the problem of ego which arises under the nurses and doctors of the organization (Perry, Cox, Cox, 2014). The management believes that they are the ruling party in the transaction ad things shall go according to their way and if they face any change in the procedure then they feel irritated and oppose to the rules formed by the management of the organization. Ego is the biggest issue which detracts the flow of effective leadership and communication in the orga nization. Thus, ego and negative attitude of the nurse can be assumed as a personal issue which acts as a barrier for the management team of the health care organization in their process of leadership. Another personal issue can be the wrong intentions of the doctors in the organization. The doctors usually do not treat their patients properly in the hospital and then they ask them to come on their personal clinic. This act is done by them so as to earn an additional income from their business. This activity of them is ethically wrong and if the management identifies such then they shall prohibit then to act so (Van Velsen, et. al., 2016). Thus, due to these personal reasons the management and the leaders class in the organization. Furthermore talking about the organizational issues which hinders the leadership process of the managers, the fact that came into existence is that the transparency process can only be initiated in the organization when the all the employees present in workplace effectively communicate with each, an in an organization where the employees do not communicate with each other then there would be no be flow of positive working environment due to which issues in management will occur (Erkutlu, Chafra, 2013). Communication will help the employees to address each others issues and collectively resolve them. Communication also creates transparency in the organization. Solidarity helps the employees to build trust in on each other with their activities. Thus, this is another organization issue which makes the leadership process ineffective and subsequently growth of the health care organization decreases (Izquierdo, 2014). Another organizational issue is the understanding ability of the employees in the organization to understand a crucial issue and work on them. The health care organization is an emergency prone area where any time any emergency can occur and the doctors and nurses have to be present there to address the issue. Due to which any employee in the organization is inefficient in understanding the need of the era due to which some major cases in the organization are left unanswered. Here comes the role of leadership, if the leader in organization transparently communicates their responsibilities with other employees in the organization then this problem might not occur. As due to this the employees will not rely on each other and will complete their responsibilities for which they are accountable (McSherry, Pearce, 2016). The upcoming role of healthcare management notices the emerging role of physicians in the organization. now there comes a clash in the hospital when the physician in the organization aims to act as leaders in the organization whereas the actual leader is a person who is actually in the managerial post of leadership which is assigned by the management. An organization only needs two one leaders for management, two leaders create disputes and confusion in the organization. With this process, the employees will feel confusion that which leader they have to follow and to whom they are actually accountable. So this is one of the major system issues which are affecting the leadership process and the initiation of transparency activity in the organization (West, et. al., 2014). Lastly, the major aspect due to which the transparency from the organization is reduced is that there is increase effect of complexity in the organization due to which the healthcare management system is facing difficulty in leading its employees. As there is the presence of rapidly changing environment due to which it becomes difficult for the management to adjust according to such fluctuating environment. Adding to it, complexity in the organization is the cause of lack of transparency, complex organization structure subsequently starts reducing the flow of transparency from the organization resulting which issues are created for the management of the organization (Wong, Giallonardo, 2013). Examples of effective leadership in Health Care There are many organizations under which the physiotherapists are leading the managerial activities of the management effectively. Also under their guidance adequate procedure of transparency is also initiated by the management due to which positive working environment is initiated in the management (Agote, Aramburu, Lines, 2016). Talking the organization under which transparency created advantage for the organization is the Salford Royal NHS Foundation Trust, under which the leaders of the organization reconstructed the traditional managerial procedure into a distributive leadership model. This model helped the employees to analyze their duties and responsibilities and work in accordance with them. Communication was also enhanced due to which patient satisfaction and their trust also increased. The outcomes of this process generated greater satisfaction of employees and patients and positive staff feedback related to good corporate culture as well. (Thornton, 2016) Talking about the other which states the importance of transparency ineffective leadership it shall be noted that doctor Marty Makary attacks on various organizations saying that corporate hospitals prevent people from making the correct health decisions due to which they shall be held accountable for the activities which they perform. He is a surgeon and professor at John Hopkins University, stated that there needs to implement a whistleblower technique, as right now the doctors are not fairly treating the patients under their surveillance. As Makary marked one such case under which wrong anecdotes caused problem in the health of many people. In this case, if the managers would have transparently shared all such information with the patients then they would not have faced such issues. Thus, it shall be noted that transparency is one of the major factors which needs to be applied to the management of health care. (Abrams, 2012) The next example is the accountable care organization, which held people liable for the working which they have done. This organization provides all the details information to the payer about their transaction and process which they are going to follow. This process leads to credibility and accountability of the delegates to perform the work. And subsequently due to which the activities of leadership are easily initiated. (Bekhard Hospital Review, 2012) Conclusion Thus, in the limelight of above-mentioned events, the fact that shall be noted s that healthcare management system requires adequate leadership in their process otherwise the organization will not work effectively. Transparency refers to the process of initiation of honesty and integrity in the organization, and if such actions are not followed in the organization then in that organization they employee will not be able to trust on the activities of the leaders (Chakraborty, Bhattacharya, Dobrzykowski, 2014). Thus, transparency initiates the trust of the employee along with the trust of patients in the organization. Being a crucial industry there comes many situations when the management of hospitals needs to work with full solidarity and responsibility otherwise the outcome might get worse; therefore, effective leadership helps the management to ace in the work filed. Leadership is a tool which guides the whole organization in efficiently working and initiating ethical business act ivities in the organization. Thus, it is the duty of the leader to implement activities transparency in the organization so that goodwill of the company is created in the market. Thus, the managers shall effectively communicate with the employees in the organization and the leader shall make an initiative to remove the personal, organizational and system barriers which are negatively affecting the growth of the organization. References Abrams, L., (2012). 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